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Our Policies

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Privacy Policy (UK & Ireland)

Effective Date: [8/1/2025]

LED UV-C Systems Ltd. ("we", "us", "our") is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us under the General Data Protection Regulation (GDPR) and UK data protection laws.

1. Information We Collect

We may collect and process the following data about you:

  • Identity Data: Name, username or similar identifier, marital status, title, date of birth.

  • Contact Data: Billing address, delivery address, email address, telephone numbers.

  • Financial Data: Payment details, bank account, and payment card details.

  • Transaction Data: Details about payments to and from you and other details of products and services purchased.

  • Technical Data: IP address, login data, browser type and version, time zone, browser plug-in types and versions, operating system, and platform.

  • Profile Data: Purchases or orders made by you, preferences, feedback, and survey responses.

  • Usage Data: Information on how you use our website, products, and services.

  • Marketing and Communications Data: Preferences in receiving marketing from us and third parties.

2. How We Collect Information

We collect personal data through:

  • Direct interactions: forms, correspondence by phone, email, or otherwise.

  • Automated technologies: cookies and similar tracking technologies when interacting with our website.

  • Third parties or publicly available sources.

3. Cookies

Our website uses cookies and similar tracking technologies:

  • Essential Cookies: Necessary for basic website functionality.

  • Analytics Cookies: Help us understand user interactions to enhance performance and user experience.

  • Marketing Cookies: Provide personalised content and advertisements.

You can control cookie settings through your browser preferences.

4. Purposes for Using Your Personal Data

We use your data for the following lawful bases and purposes:

  • Performance of contract: Managing payments, orders, deliveries, and returns.

  • Legitimate interests: Enhancing products/services, fraud prevention, market research.

  • Compliance with legal obligations: Regulatory, accounting, and reporting requirements.

  • Consent: Marketing communications and newsletters, subject to your explicit consent.

5. Data Sharing

We may share your personal data with:

  • Service providers and subcontractors assisting in our business operations.

  • Payment processing services (Wix Payments).

  • Legal or regulatory authorities as required by law.

Data shared internationally is protected through appropriate safeguards compliant with GDPR.

6. Payment Security (Wix Payments)

Online payments on our website are processed through Wix Payments, which complies with the Payment Card Industry Data Security Standard (PCI DSS). Wix Payments ensures robust protection of your financial transactions through strong encryption, fraud detection tools, and secure data storage.

PCI DSS compliance ensures that your credit card data remains confidential, secure, and protected from fraud, safeguarding every transaction with rigorous security measures.

7. Data Security

We implement appropriate security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. Access to your data is limited to authorised employees, agents, contractors, and other third parties.

8. Data Retention

Your data is retained only as long as necessary to fulfil the purposes for collection, including legal, accounting, or reporting requirements.

9. Your Rights Under GDPR

Under GDPR, you have the following rights:

  • Right to access your data.

  • Right to rectify inaccurate data.

  • Right to erasure ('right to be forgotten').

  • Right to restrict processing.

  • Right to data portability.

  • Right to object to processing.

  • Right to withdraw consent.

To exercise any of these rights, contact sales@leduv-c.co.uk.

10. Changes to Our Privacy Policy

We reserve the right to update this policy. Regular review is recommended.

11. Contact Information

For queries, concerns, or exercising rights regarding your data, contact us:

Email: sales@leduv-c.co.uk
Address: [International House, 64 Nile Street, London, N1 7SR]
Phone: [01865 595446]

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